During the month of May 91 patients did not attend their appointment, resulting in 14 hours of missed appointment time.
News
Physio Self Referrals
GetUBetter is a tailored physio programme for anyone over 18. NHS Mid Essex MSK app is now available to all patients. It’s a FREE, easy-to-use tool helping you to self-manage … [continue] Physio Self Referrals
Plan ahead for travel vaccines

Before your trip, please book your appointment with the Practice Nurse as early as possible. Ideally at least 6-8 weeks in advance. The Nurse will need details of the countries … [continue] Plan ahead for travel vaccines
Managing common infections and caring for children with coughs
Winter is here, and with it comes an increase in the spread of winter viruses. Stay informed and prepared with our helpful guide on managing common infections and caring for … [continue] Managing common infections and caring for children with coughs
Facebook group
The Pump House Surgery has now launched a Facebook page! 🎉 We’ll be using it to keep all our patients updated with the latest news, important health information, and announcements. … [continue] Facebook group
Managed Repeat Prescriptions – changing from 2nd September 2024
From the 2nd September 2024 we will no longer be managing repeat prescriptions for patients. Patients will need to order their own medications. Below is a list of the various … [continue] Managed Repeat Prescriptions – changing from 2nd September 2024
FAQs Patient Triage
What is AccuRX triage? AccuRx is a software used by 98% of GP practices in the UK to communicate and is an approved NHS supplier. You may have already had … [continue] FAQs Patient Triage