Self-Referral Services
Some services allow you to refer yourself online without needing to book an appointment.
View a list of self-referral services.
Community Pharmacy Services
Our pharmacists can provide expert advice on a wide range of minor health conditions and recommend over-the-counter treatments.
In some cases, they may also prescribe medication without the need to see a GP for the following conditions:
- Impetigo (aged 1 year and over)
- Infected insect bites (aged 1 year and over)
- Earache (aged 1 to 17 years)
- Sore throat (aged 5 years and over)
- Sinusitis (aged 12 years and over)
- Urinary tract infections (UTIs) – women aged 16 to 64 years
- Shingles (aged 18 years and over)
You may also be referred to the Pharmacy First service at your local pharmacy, where treatment and prescriptions can be provided for certain conditions.
Learn more about Pharmacy First
Appointment Information
All clinics are run strictly by appointment.
We do not provide walk-in or emergency services.
If you are experiencing severe or life-threatening symptoms, please call 999 or go directly to your nearest Accident & Emergency (A&E) department at Colchester or Broomfield Hospital.
If you feel your condition cannot wait for a surgery appointment, please go to Colchester Urgent Treatment Centre.
Booking an Appointment
Nurse, Health Care Assistant, or Phlebotomy Appointments
- Call us on 01787 222022, Monday to Friday during opening hours.
GP Appointments
Not every request will require a GP appointment. Your request will be assessed (triaged) by a clinician.
Please provide detailed information and attach photos if relevant—this helps us to prioritise based on clinical need.
- Complete this form to request a GP appointment
- Call us on 01787 222022 if you’re unable to complete the online form.
To cancel your appointment:
- use your NHS account (on the NHS website or in the NHS app)
- use your Systmonline account (on the Systmonline website)
- fill in an online form
- reply CANCEL to your appointment reminder text message
- complete an online form on this website
- phone us on 01787 222022, Monday to Friday, when we are open
- visit the surgery and speak with a receptionist, Monday to Friday, when we are open
Extended access appointments
Our extended hours service is from 7:30am to 8am on Tuesday and Wednesday mornings. We would like to kindly remind patients that the surgery telephone lines are not manned until 8am.
GP and nurse appointments are also now available in your area during the evenings and weekends. Appointments are available 6:30pm to 8:30pm Monday to Friday, and 8am to 2pm Saturday, Sunday and over bank holidays.
Appointments are at one of 6 Mid Essex centres. There is no walk in service available. You will see the most suitable healthcare professional such as a nurse practitioner, GP or healthcare assistant.
You can book or cancel these appointments in the same way as regular ones.
Enhanced access
Out-of-hours appointments are available from 6:30pm to 8pm on weekdays, and from 9am to 5pm on Saturdays.
We are working together with other GP practices in our local area as part of the Colne Valley Primary Care Network. You can find out more about the Colne Primary Care Network on our PCN website at: www.colnevalleypcn.nhs.uk.
An out-of-hours appointment might not be at your regular GP surgery. When you book an appointment, you will be told where the appointment will be.
These appointments will not be available as walk-in appointments. You will need to book them in advance.
To book an out-of-hours appointment, you should contact your regular GP practice in the usual way. They will advise you on the appointments which are available, and which healthcare professional is the right person to help you.
If you need medical help now but it’s not an emergency, you can also go to 111 online or call 111.
If you need medical help now, use NHS 111 online or call 111.
NHS 111 online is for people aged 5 and over. Call 111 if you need help for a child under 5.
Call 999 in a medical or mental health emergency. This is when someone is seriously ill or injured and their life is at risk.
Please tell us:
- If there’s a specific doctor, nurse or other health professional you would prefer to respond.
- If you would prefer to consult with the doctor or nurse by phone, face-to-face, by video call or by text or email.
- If you need an interpreter.
- If you have any other access or communication needs.
If you are housebound and need an appointment, we will do a home visit. The doctor may contact you by telephone or video consultation in the first instance. To request a home visit, it’s helpful if you phone the practice before 11am on 01787 222022.